Last Updated: March 27, 2026
At EB & Flow Media, we believe in transparency and respect for your digital footprint. This Privacy Policy outlines how we collect, use, and protect the information you provide through our website forms.
1. Information We Collect
When you interact with our forms—whether to start a project, request a consultation, or join our mailing list—we may collect:
- Identity Data: Your name and professional title.
- Contact Data: Your email address, phone number, and social media handles (if provided).
- Project Details: Any information regarding your media needs, company details, or creative briefs shared in the “Message” or “Project Description” fields.
2. Purpose of Collection
We use your data to keep the “flow” moving. Specifically:
- Communication: To respond to your project inquiries and provide quotes.
- Service Delivery: To manage our professional relationship and deliver media services.
- Updates: To share industry insights or company news, but only if you have opted-in to receive these communications.
3. Protection & Retention
We treat your data with the same care we give our creative projects.
- Security: We use industry-standard encryption to ensure your form submissions are transmitted securely.
- Retention: We only keep your personal data for as long as necessary to fulfill the creative or business purpose for which it was collected, or as required by law.
4. Third-Party Disclosure
EB & Flow Media does not sell or rent your personal information. We may share data with essential service providers (such as our CRM or email hosting platforms) solely to facilitate our services to you. These partners are legally bound to protect your information.
5. Your Rights & Choices
You remain in control of your data. You may contact us at any time to:
- Review the information we have on file for you.
- Request the correction or deletion of your personal data.
- Unsubscribe from any marketing or newsletter communications.
6. Contact Us
If you have any questions about this policy or how we handle your data, please reach out:
EB & Flow Media Email: [Insert your email, e.g., hello@ebandflowmedia.com]
Website: http://www.ebflows.ca